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Results for: Customer Relations

Way too many to list. The usual suspects include: Amazon, Westjet Airlines, Southwest Airlines, Apple etc. I'm focused on new(ish) tech companies and their approach to customer service such as: Silvercar, Airbnb, ZenPayroll, Oscar.

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First, congrats on being awesome and getting great feedback! When I receive great reviews by email - I profusely thank them for the feedback, let them know how much it means to me, and then I often ask the client if they'd be willing to post that publicly and offer a few site links as suggestion...

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You can consider looking at Desk.com (based on Salesforce cloud platform) and Chatter. The same could be customized per your need and user based license system provides some definite cost advantage. The cloud based system provides the ease of accessing the same anywhere and on any device. Lookin...

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If I understand you correctly, you're saying a customer agreed to pay you for services (product and/or support), either through posted prices and a shrink-wrapped license or through a written contract, and then you provided those services, and then they didn't pay? And you're asking whether it's...

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I apologize if this answer seems too blunt....but I think it will be easier to find a salesperson that you trust. Requesting an app that automatically shows you exactly what they do every minute illustrates a lack of trust in their capability and competence. It's better to find the type of people...

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If I am not mistaken, You want to add people based on the email addresses you have. If that's the case, its really simple. Go to add connection>Click any email option> select Invite by individual email option and paste the emails you have. Via this, the invite would be sent to these people but i...

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You should make the name that the donor sees on their credit card match the brand name as close as possible. Structurally though, your npo should be collecting the money directly. Having built Canada's first - and at the time it was operational - largest crowdfunding platform for charities, I'd...

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That is an interesting situation and I am sure many others share a similar concern. I would recommend trying out Podio (free), it lets you create all sorts of templates to capture and work with information (text fields, categories, dates, etc). You can set it to receive e-mail for you and it w...

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