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Results for: Client Service

Hi, I've spent my career in Business to Business sales. If you're not willing to make sales calls or deal with clients yourself, there are really only two options: 1. Create an interface for order taking and rely on marketing efforts. 2. Figure out a way to pay others to make the sales calls fo...

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Based on my experience, the biggest challenge is getting the right talent that can pull off a quality work, I have done this by sending out small tasks to different developers and evaluate their works after. (But I guess this isn't your issue since you have 4 yours experience of working together...

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It really depends where you are "telling them." If you are telling a prospective client over the internet, as in they are looking at your web page, the first level of information should be 90% real benefit and 10% about the process. There are also different kinds of people who always want to know...

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With more than a decade of experience in top services firms (Technology products and financial products), being an ex-VP in Client servicing area, and realizing the impact good client servicing can have in keeping and growing your brand- I do know what you are talking about! The sectors which I f...

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How many new clients and what types of clients (individual, business)? Local? Here is a pick list of strategies I know work: If he has a large, satisfied base, use them for referrals and to get their friends to seminars that he hosts. He could partner with a stock brokerage firm (they usually don...

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What a great question! You are on the right track. First, lets define Avatar as "An icon or figure representing a particular person." In business application, an avatar is a representation of your ideal client/customer. A business may have multiple avatars representing several target demographics...

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I have worked with some of the Top 50 Fortune 50 companies for Mobile/Web/Google Glass Development Projects. Never work for free if you don't want to devalue yourself later. If the client is big (read rich) he won't mind paying for some initial Mockups. The whole point of working with big clie...

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In my own experience, I have found that simply asking often works wonders. Maybe not immediately, but follow up several months later. Be sure to include a link that will take them directly to the review area. That said, the answer depends a lot on the type of business you are in and it might ma...

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As someone who has made this transition, it's too long for this answer box. I did, however, make a website about it: http://webinarhow.to. Briefly, in the long term, you've got to shift your mindset from a service model to a products model. In the short term, you need to do more marketing, mo...

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It's the chicken or the egg question and in all truth you need both to grow each other. You need to figure out about the minimum level of businesses you need to keep customers coming back and back. Second, you need to offer those business a free trial period, say 3-6 months, so that you have the ...

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