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Metrics

What metrics do you need to collect about users and customers?


Instructor
Hiten Shah

Co-Founder of KISSmetrics & CrazyEgg, Sales & Growth Expert

Lessons Learned

If the metric is looking good, it might not matter.

Myth: because you can track everything, you should measure everything.

Actionable metrics identify how your business is performing.

One company’s vanity metric is another company’s actionable metric.

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