We have receive glowing reviews of our products via email. It's great to receive them, but we already know our products are top notch. How do we get our customers to post their reviews in relevant discussion forums?
Great question, I was in a similar place in 2014. Since then we've increased focus all efforts to one medium, G2 Crowd. In 2015 we added over 85+ reviews and was voted Top SaaS Customer Experience this Spring! We had amazing company: Google, Slack & Hubspot, were also ranked.
It's an ask at the right time, if the feedback is so great most clients are happy to help. I'd love to share more, email or call!