A website I've been working on for the last months is about to go live next week. For those of you who have launched beta websites, what did you do to make sure the launch went smoothly & made sure that there were no obvious / common-sense technical issues? Also, any general last minute camping trip style checklist?
Regardless of the industry/website type, use a service like usertesting.com to get some qualitative feedback. It often reveals some of the technical or user experience issues that you can become blind to having worked on the site for so long.
On the day of launch, put some kind of prominent banner or note to users that highlights your technical support or customer service availability.
Answered 8 years ago
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