Questions

What are some affordable vendors to support mass texting to multiple groups of customers (for a nonprofit)?

I have a nonprofit client that engages hundreds of college-aged students each year as mentors for young students; they also engage 1,500+ adult-aged volunteers in supporting these students. They would like to explore a way to send mass texts to these groups such as: - Weekly tips for their college-aged mentors who are working with kids; - Monthly inspirational quotes/life tips/etc. to the thousands of alumni who served as mentors when they were in college; - One-time thank you messages (potentially with an image) to the volunteers (e.g. on the day after they volunteered) There does not necessarily have to be a donation component. In the future, they also might be interested in a text-based giving program; however, for now, they are just looking to use this tool to strengthen relationships with these important stakeholders. The only program I've researched so far seemed too expensive. I am looking for a very affordable means for communicating regularly with supporters by text. Thanks!

6answers

If you have a developer on your team, Twilio is pretty simple to set up and extremely cheap (fractions of a cent per text message).

As your system gets more complex, though, a custom solution may be a bigger hassle than it's worth. It depends on how technical the people on your team are, I suppose.

I've built simple systems like what you're after, and once the upfront cost is taken care of, the cost of sending messages themselves is negligible. Provided the system doesn't need to change or add functionality frequently, of course.

If a custom solution is something you're interested in, I'd be happy to walk through the implementation details with you or your team. Good luck!


Answered 4 years ago

Hello,

If you could answer the following:

1) What country are you aiming at?
2) How many messages are you likely to be sending monthly?
3) Do you require inbound SMS?
4) Do you have technical expertise in-house?
5) What programming languages do you have available?

Regards,

Kyle


Answered 4 years ago

Thanks for the answers so far. There is zero technical capacity on the side of the team; they are considering this as a long-term strategy, so there might be an interest in a custom solution ... but for now, they are probably looking at a third party solution that they can evaluate for a few months.


Answered 4 years ago

We own a text message marketing company with one of the most comprehensive yet affordable platforms at www.etextco.com that can accomplish everything you mention. Feel free to check it out and try the free demo and if necessary we can schedule a free call for any questions you may have.


Answered 4 years ago

I have been using SignalVine for a year and they can create multiple text messaging campaigns for different customers. They can also help you write scripts as well.


Answered 4 years ago

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