Questions

Where should I look for advice in the area of in-flight experience design? I am designing a product for parents flying with babies.

I am specially looking for people who has been associated with comfort arrangement in-flight and compliance in this space. Do you have someone in mind?

2answers

I would seek out the advice of a professional flight attendant, perhaps several that fly domestic and international routings. I would think their feedback and stories would be invaluable.


Answered 3 years ago

1- Find in-flight customer experience managers, cabin supervisors, flight attendant, take them out for lunch/coffee.
2-Talk about your project and ask if they want to be involved on a success fee basis, or consulting fee
4-find the manufacturer and interview them
3-book your next flight in front of the baby board, take pictures and understand
4- talk to your family/friends traveling with babies.. and find out what is the biggest pain....


Answered 3 years ago

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