Questions

Can anyone recommend a good USA based answering service (that can do more than just take a message)?

Looking for live answering service that will be able to: a. ask the caller a few intelligent questions in order to best handle the call (are you looking for support, to talk to someone specific on the team, first time caller) b. give some basic information according to pre-written scripts c. schedule a follow up appointment

2answers

I've heard really good things about Ruby Receptionists - http://www.callruby.com/.

The should be able to cover all the needs you outlined.

- mike


Answered 4 years ago

A SF based Call center/Answering Service platform - www.Talkdesk.com let's you configure rules to that meet your specific needs.

Additionally, the platform integrates with most popular CRM, HelpDesk, Contact list systems to provide a comprehensive and interoperable solution.

Good luck.

Cheers


Answered 4 years ago

Unlock Startups Unlimited

Access 20,000+ Startup Experts, 650+ masterclass videos, 1,000+ in-depth guides, and all the software tools you need to launch and grow quickly.

Already a member? Sign in

Copyright © 2019 Startups.com LLC. All rights reserved.