Questions

What are the must-read (or must be on) sites for small/mid-size hotel group executives?

As a hospitality executive, what are the essential must-read or must-be-a-part-of industry groups, sites, blogs, publications, etc?

2answers

It really depends on what specific topic you're interested in. There are specific websites, distribution lists and blogs for many topics and nice sub-topics. There's even paid reports on 'insider' information. We'd suggest our blog for hotel tutorials (www.hoteliyo.com/tutorials). Also, check out Skift.com. If you'd like to know more, we can offer a short call to assist.


Answered 5 years ago

Marriott's "spirit to serve"
Ritz Carlton's book - Gold Standard
Ron Kaufman's books on Service
Jack welch's winning
Successful managers handbook (great for your junior managers)
24 Selling Techniques by Brain Tracy


Answered 5 years ago

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