What do sales reps (inside sales, outsides sales, account managers, etc) absolutely love about their job? What do they really find frustrating?


The passion would be to help customers succeed. Or at least it should be.

The frustration mostly has to do with the clients reluctance to change!

Answered 9 years ago

Great answer by Oliver. What I love most is being out and meeting people. Every new encounter is exciting.

What salespeople find most frustrating is what I call, "chasing rainbows". It's the idea that if I sell $100k this year, I will be expected to sell $450k next year. Sales goals always increase, but not necessarily the support.

Answered 9 years ago

Building loyalty with clients and creating a situation where you become their trusted advisor takes time, but I believe is the ultimate for a sales professional. Not only does it make you feel like you've accomplished something, it moves you up in the tax bracket.

Answered 9 years ago

What is important here is to distinguish clearly between inside sales and outside sales. So, sales representatives like inside sales and some love outside sales. Analyse your competitor’s goals to predict how they are likely to react to your strategic changes and then work on sales. Frustrating for them is if you put an outside sales representative, into inside sales job.
Traditionally, companies have focused primarily on outside sales, but the industry is changing. Fewer people than ever before want to be sold to in person. Face-to-face sales is still important. People feel more comfortable spending large amounts of money or making big purchases in person, but more and more virtual sales is simply more convenient for everyone. The mix of inside vs outside sales that you will use in your organization will depend on your products, your organization, and your sales strategy. Using inside sales for these products is going to be more cost-effective. The sales velocity is much higher. In contrast, most people prefer to buy larger, more expensive products in person. You usually want to see how it works in person, have the product customized for your brand, and shake a person’s hand as you make the deal. This is where outside sales shines.
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Answered 3 years ago

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