What are the secrets to great user testing?


Listen, don’t tell. Conduct it on their computer. Fix the issues after each test .. iterate like mad, especially when you’re small / trying to figure it out.

Answered 11 years ago

Bite your tongue.

Try to just put the app in front of the user and let them figure it out. What's obvious to you isn't obvious to them.

Answered 11 years ago

* The secret to success question is, "How would you...?"
* The secret to success action is literally biting your tongue. Literally.

Answered 11 years ago

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