Ben is BDG’s founder and Managing Partner. Ben is a seasoned, hands-on, executive specializing in customer relationship managment across all digital channels. He previously built, lead and managed an all-star marketing team that helped catalyze Luxury Retreats’ growth prior to its $250M acquisition by AirBnb. Ben’s CRM work has been used as a model for driving engagement and marketing efficiency - subsequently he was asked to speak at the annual SalesForce Marketing Cloud Conference.
I recently shared my experience on the key elements I've learned starting a business. I was part of a founding team on my first one (which sold to Airbnb), and founder on the second, a marketing consultancy active within startup community.
Here's a link to the article: hope it helps and feel free to reach with questions.