Lately, I’ve been hearing a lot of strong opinions about AI in SaaS, both hype and fear. We wanted real data, so we surveyed and interviewed SaaS founders, operators, and product leaders to understand how AI is actually influencing product strategy decisions.

What’s been more interesting to me are the quiet patterns showing up in those conversations. One thing stood out: AI isn’t reshaping SaaS because of tools, it’s reshaping it because of decision-making pressure: where to apply it, where not to, and what still requires human judgment.

We summarized all those insights in a 2026 field report for anyone navigating product decisions this year.

👉 Download the report here

Curious to hear from this group: where has AI actually helped your product so far? Where has it created more questions than answers?