Miriam Soares
I support founders with clear, ITIL-aligned operations and smarter product decisions, backed by 7 years in IT as PM, expertise in SM and scientific research in regenerative sustainability.
IT & TelCo Senior Project Manager | IT Service Manager Expert | Startup Mentor · Lisboa, Portugal
Open to advisory
Customer acquisition · Product · Operations & Finance
Makes warm intros to
5
Hours / month
About Miriam
7 years of experience on IT industry. Managed different types of projects from TelCo, IoT and IT Service Management. Experience in Corporate, Public Sector, Startups and Non-profit.
World Class Expert on closing the gap between IT Operational teams and Development teams, through Service Management best practices and aligned with ITIL.
2 years of experience Mentoring Startups in product innovation, market fit and processes improvement.
Studying next generation sustainability - regeneration. Research done in sustainable socio-economic models.
Skills
ITIL
Expert in ITIL-aligned approaches to bridge the gap between operations and development.
Process Improvement
Mentored startups in improving processes and have plenty of experience improving operations in public sector and corporate sector.
Service Management
World Class Expert in closing the gap between IT Operational teams and Development teams through Service Management best practices aligned with ITIL.
Project Management
Managed different types of projects across various sectors including Corporate, Public Sector, Startups, and Non-profit.
Product Innovation
Mentored startups in product innovation and market fit.
Sustainability
Studying next generation sustainability and conducting scientific research in sustainable socio-economic models.
IT
7 years of experience in the IT industry, including TelCo, IoT, and IT Service Management.
Mentoring
2 years of experience mentoring startups in product innovation, market fit, and process improvement.
IoT
Managed projects in the IoT sector.
Telecommunications
Managed projects in the TelCo sector for several years.
Experience
volunteer
Startup Mentor
Vodafone Innovation Hub
Mentored startups in product innovation, market fit, and process improvement.
Helped startups achieve better product-market fit and improve their processes.
education
Researcher
ISEG Business School
Studying next generation sustainability and conducting research in sustainable socio-economic models.
Conducted research in sustainable socio-economic models.
job
Project Manager
Vodafone & FCCN
Managed different types of projects from TelCo, IoT, and IT Service Management across Corporate, Public Sector, Startups, and Non-profit sectors.
Successfully managed and delivered projects in diverse sectors.
volunteer
CFO
Ultimo Recurso NGO
Finance Manager of the non-profit organization
structured the department from scratch