Tagline
With expertise in emerging technology strategy, global market expansion, and fintech innovation, I am recognized for my leadership in cross-functional team management and corporate restructuring. I have a proven track record in program management and operational efficiency, always striving to exceed the limits of what's possible in business and technology.
Bio
Current Position: CEO, Phienx Inc & Neural Forge AI LLC (Sep 2023 - Present)
As CEO of both Phienx Inc and Neural Forge AI LLC, I am dedicated to driving innovation and redefining industry standards. At Phienx Inc, my focus is on developing AI-driven solutions for mental health, prioritizing personalized support and global accessibility. In my role at Neural Forge AI LLC, I am not just a consultant but an expert in continuous improvement and strategic business transformation. My philosophy centers on fostering long-term relationships with clients, built on trust, unparalleled expertise, and a shared vision of pushing the boundaries of what's possible.
Previous Experience:
Program Manager II, Amazon Web Services (AWS) (Jan 2021 - Sep 2023): Enhanced customer support models across 8 countries and significantly improved training efficiency for over 7,000 AWS associates.
Payment Program Manager II, Amazon (Aug 2019 - Jan 2021): Led global payments business operations, streamlining processes across multiple consumer payment organizations.
Lead Consultant, WEVC LLC (Oct 2021 - Present): Provided expert fintech consultancy, driving development and customer adoption strategies for wellness firms.
Consultant, TipHaus (Oct 2020 - Dec 2021): Guided the strategic pivot of TipHaus from SAAS to a fintech startup, including PMO establishment and company restructuring.
Product Specialist, Zenoti (May 2016 - Aug 2019): Collaborated on app development and payment integrations, significantly expanding the company's payment processing capabilities to over $300M.
Education:
Bachelor of Science in Management, Albertus Magnus College (2009): Graduated Cum Laude with a GPA of 3.5. Actively involved as Class President, Resident Advisor, and member of Who’s Who Among American Students.
Project Management Professional (PMP), PMI: Certified with Credential #2568562.
Certified Disability-Owned Business Enterprise (DOBE) : Disability:IN
Certified LGBT Business Enterprise® : National LGBT Chamber of Commerce (NGLCC)
GSBA Certified - Washington State’s LGBTQ and allied chamber of commerce
Location
Seattle, WA
Last Active
9 months ago
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Elevator Pitch
Phienxs "E.M.A" (Emotional Management App) is a revolutionary app harnessing the power of artificial intelligence to deliver personalized emotional support and therapy. With advanced natural language processing and machine learning algorithms, our app analyzes user emotions and provides valuable insights and coping strategies. The app's user-friendly interface and gamified emotion tracking make it easy and enjoyable for individuals to manage their mental well-being. Our mission is to empower users worldwide by offering accessible and effective emotional support, helping them live happier and healthier lives through the integration of AI technology.
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