Topher Steele
116 Clark Avenue Santa Cruz, California 95060
chrisdsteele@yahoo.com 408-440-9692
Qualifications
Seasoned professional and Entrepreneur with 20+ years in customer service and public relations
Shows Courage Knowledgeable Drives Performance Professional Self-motivate Builds Relationships
In-Home Supportive Services Provider Santa Cruz and San Jose area Jan 2023 - current
• Assist clients with daily living activities, including bathing, grooming, and meal preparation.
• Administer medication and monitor health conditions as directed by healthcare professionals.
• Provide companionship and emotional support to enhance clients’ quality of life.
• Maintain a clean and safe living environment by performing light housekeeping tasks.
• Document care provided and report any changes in clients’ conditions to family members or healthcare providers.
Strong communication and interpersonal skills.
• Ability to follow care plans and adapt to clients’ changing needs.
• Knowledge of basic first aid and CPR.
• Patience, empathy, and a genuine desire to help others.

TJMAXX Assistant Manager Feb 2023 to July 2024
• Working with the Store Manager in the areas of Merchandising, Operations, Customer Service, and Human Resources within a high-volume store location.
• Developed plans to increase stores revenue, staff retention and loss prevention.
• Utilized company programs, I’ve hired, trained and mentored individual teams and employees.
• I am currently leading 2 teams, Inclusion and Diversity and Fun Calendar to increase awareness.
• Proficient in Microsoft office, email, and other social media platforms.
Maggie’s Gurls LLC and Maggie’s Gurls Foundation June 2021 to Present
Created and started from new, a Foundation and an LLC
I Collaborate with the board of Directors to identify, create, and implement strategic plans to actualize business objectives.
I am currently identifying, recruiting, train and developing a talented team of employees who can lead critical departments and manage strategic business functions.
I am currently Developing the organizational culture and promoting transparency and collaboration throughout the organization.
I am working with my financial Board member to identify potential risks and opportunities within the organization and its environment to protect business interests.
I am working with a Financial Advisor to identify potential sources of investment and organize fundraising efforts.
Stainless Steele House Cleaning Services Jan 2018 to 2024
Owner Owned and Operated
Set-up own Residential and Commercial House Cleaning company
• Managed 5 contractors, did all bookkeeping, deposits of $14,000 per month, organized all client files, vendor contracts, contractor files, State and Federal taxes, processed payroll and timecards.
• Conducted selective interviews, hired, fired, and trained all house cleaners
• Briefed Supervisors through monthly meetings on new procedures and expectations.
• Controlled yearly budgets and allocated resources accordingly and cleaned 15 Executive Estates in Silicon Valley
• I also worked in Mentoring and supporting other small cleaning businesses.

Merchandise Supervisor JCPenney The District 2017 to December 2018
• Directs Customer Service and sales activities in-store; resolves customer issues and concerns
• Maintains high merchandise presentations standards, actively leads the team in planning and execution of all merchandise
• Responsible for all stockroom processes to include, including receiving, shipping, reverse logistics.
• Supervises completion of Cash Office completion, manages shrinkage by delivering inventory accuracy
• Plays an active role in the training and development of associates; coaches at the moment addresses performance issues.
• Also, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.
Business Manager for The Center for Spiritual Living Salt Lake City
April 2016 to Dec 2016
• Develop goals and objectives that tend to growth and prosperity
• Ensure that the company has adequate and suitable resources to complete its activities (e.g. people, material, etc.)
• Organize and coordinate operations in ways that ensure maximum productivity and maintain relationships with partners/vendors/suppliers
• Gather, analyze and interpret external and internal data and write reports
• ensure adherence to legal rules and guidelines
Cal-Western Property Management, Resident Manager
Promoted from a 55 unit to 120 units in 90 days.
Supervised contractors and maintenance staff for move-in and move outs, property improvements, and regular property inspections.
Oversaw property budgets, setting rents, bids and propels.
Kept all records current with Federal, state laws, lease agreements, addressing tenant concerns
Certificates and Associations
• Bachelor of Religious Studies, through The Centers for Spiritual Living, 2013
• Bachelor of Science in Business with Small Business Management & Entrepreneurship Certificates, June 2019
• Licensed Practitioner for The Center for Spiritual Living Santa Cruz
• Active Member of The National Society of Collegiate Scholars 4 years
• International Honor Society in Business. Delta Mu Delta, Lambda Sigma Chapter University of Phoenix 2017

Lumera Jewelry creates meaningful luxury jewelry that empowers individuals to express their true identity and fosters a sense of belonging within their community. The brand focuses on authentic representation and lasting quality, positioning itself at the intersection of high-margin luxury and deep community loyalty. Lumera aims to be a wearable reminder that you are seen, luminous, and never alone, with a commitment to social impact.