Top Skills
Founder
Pam founded Scale Experts Inc. in 2018, establishing a successful BPO firm.
Business Process Outsourcing
Pam has significant experience in the BPO industry, leading a company that specializes in this field.
Public Speaking
Pam is an acclaimed speaker, sharing her insights and experiences with various audiences.
Bio
Pamela Ann Baluyo, often referred to as Pam, is a distinguished leader, acclaimed speaker, and dedicated mentor within the Philippine Freelancing Community. As the founder and CEO of Scale Experts Inc., a prominent Business Process Outsourcing firm, she stands at the forefront of empowering individuals and startups. Pam's visionary mission revolves around fostering financial stability through digital education and cultivating robust online support networks. Her relentless commitment to advancing digital learning and nurturing emerging online communities underscores her profound impact on individuals striving for success in the modern landscape.
Elevator Pitch
Hi, I’m with Scale Experts—we help startups and small businesses scale without the stress. With over a decade in BPO, we handle your customer service, virtual admin, and ops support, so you can focus on growth. Our secret? Tailored teams, a dedicated Account Manager, and a 95% retention rate that proves we deliver. Want to save time and money? Let’s talk!
Industry
Services
Location
Manila, Metro Manila, Philippines
Team Size
100-200 employees
Funding Stage
Unsure
Funding Raised
None/Bootstrapped
Annual Revenue
$500k to $1M
| Skill | Strength | Explanation |
|---|---|---|
| Founder | 90 | Pam founded Scale Experts Inc. in 2018, establishing a successful BPO firm. |
| Business Process Outsourcing | 80 | Pam has significant experience in the BPO industry, leading a company that specializes in this field. |
| Public Speaking | 75 | Pam is an acclaimed speaker, sharing her insights and experiences with various audiences. |
| Leadership | 75 | Pam has demonstrated strong leadership skills as the CEO, guiding her team and mentoring individuals in the freelancing community. |
| Sales | 70 | Pam has extensive experience in sales through her leadership role in Scale Experts Inc., focusing on customer service and support. |
| Digital Education | 70 | Pam's mission includes advancing digital learning, indicating her involvement in the digital education sector. |
| Mentor | 70 | Pam is recognized as a dedicated mentor within the Philippine Freelancing Community, helping individuals achieve financial stability. |
Title
Founder and CEO
Position Description
Leading a Business Process Outsourcing firm that provides customer service, virtual admin, and operational support to startups and small businesses.
Accomplishment Notes
Successfully established Scale Experts Inc. in 2018, growing the company to a team of 100-250 employees and achieving a 95% client retention rate.
Title
Mentor
Position Description
Providing guidance and support to freelancers and individuals seeking financial stability through digital education.
Accomplishment Notes
Recognized for her contributions to mentoring and empowering individuals in the freelancing space.