Questions

What are some features or areas of improvement that CRM systems and other sales tools could do to help sales reps close deals, find better leads etc? What are features sales reps would love to have in a sales tool / app to help them do their job and close deals faster?

I believe they lack strategies for these are needed for winning customers. Today, buyers can research a product digitally through websites, forums, social media, and free trials. As a result, the roles of sales and marketing has significantly changed, with marketing teams taking over many aspects of the sales process. In fact, according to Accenture study, 94% of B2B buyers admit to conducting online research before making a buying decision. And as Accenture points out, buyers reply on a variety of online sources to make a purchase decision. Modern buyers are highly sceptical about sales and marketing messages they encounter. According to a Forrester report, 59% of buyers prefer to do research online instead of interacting with a sales rep because the rep pushes a sales agenda rather than helps solve a problem.
You can read more here: https://www.superoffice.com/blog/b2b-sales/
Besides if you do have any questions give me a call: https://clarity.fm/joy-brotonath


Answered 3 years ago

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