100%. Many companies "Pivot" and when they do, they let their current users know that the service is shutting down - but that they're now moving onto something new (or launching a new company).

Flowtown (my last company) did this 3 times. We even leveraged users to test the new product before we made it public.

Just be respectful of peoples time/email and only send to them if they opted in to receive company updates.

Answered 7 years ago

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