It seems that support for a marketplace could be consider a competitive advantage if it's tightly integrated into the transaction, so should this be built in house, or use a 3rd party app to do this. What do AirBNB, Fivver, Thumbtack use?
Looks like this question was 3 years old. Freshdesk has come a long way in past 3 years. I will recommend trying Freshdesk, with their new market place it opens up possibilities. If you need any help with Freshdesk, send me a note or call me.
Answered 7 years ago
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