I had a client (potential client) schedule a call. We agreed on the time. However they did not show up for the call. This time was blocked out on my schedule which means it then becomes unavailable for other clients. I think it would be fair if someone schedules a call and doesn't show that the experts are compensated for their time. Time is money!
Sucks when this happens. I think two things. One, make sure we're not doing this to others....be our own best client. Life just reflecting actions and reactions from our past. Two, could Clarity charge a 10% deposit to lock in the call which gives the power to reschedule if a client can't make it and if they don't reschedule they lose the deposit?