Questions

I have a mobile app that requires paid subscription ($23.49 / year). It has free 7 day trial. The app lets parents control what kids can watch on YouTube by 'approving' channels. I have about 200 paying clients but it looks like people are looking for a free solution, here's an one-star review of my app: > Very misleading. It says free but it's only free for 7 days. Wish they would put that in the description. I've put 'this is a paid app!' in description but I wonder if I can turn it into freemium somehow. My challenge is figuring out what should be free and what should require a payment. My best thinking is to keep free 7-day trial with full functionality but after trial expires the app switches to free mode. In free mode preset educational channels only are available. If a parent wants to restore channels they added before they have to buy 1-year subscription. My concern is that parents would still say 'It's not free!' when I ask them to start a trial after they install the app. On the other hand if start from the free mode without trial they will never get a chance to experience the main promise of the app: controlling what their children can watch.

There are two ways to do this: You can allow customers to control 2 channels for free and then if you want to more control, the customer pays. Another way is to start with 7 days free fully functioning but have an alert that tells them that you only get to keep 2 channels after the 7 day period is over. I'd be happy to speak with you in more detail on this.


Answered 5 years ago

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