Questions

More people on the site should chat with the live chat representatives.

To increase chat engagement, have the chat bubble say the following when visitors first land on your site:

"Thank's for your interest in [company's] [product], can I give you a tour of [whatever it is you want to engage with them on]."

The general idea is to 1) thank them for giving you something (e.g. their interest in you and your product), and then to 2) offer to give them something (e.g. a tour of xyz).

If you'd like an explanation for why this structure works, or suggestions for structures, designed around your specific product, let me know,

best,

Lee


Answered 5 years ago

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