Our sales team and managers have MBO's and commissions to drive goals. How can we improve the performance of our non-metric related employees? Are there certain metrics you track and reward them on? Any ideas would be helpful. We are always having contests and fun rewards for our sales team and feel that the rest of our employees and some of the hardest workers get overlooked.
Recognition is always powerful. Often much more than money.
Question for you: have you ASKED the people who you feel may be being overlooked what would make them feel appreciated? Co-creating the solution can be more fun and more effective than bringing it in from "on high".