I'm on the hunt for an effective, startup friendly, help desk documentation platform. This would be the documentation platform that internal help desk resources use as a reference to try and address customer inquiries. Ideally the platform integrates nicely with Zen Desk. Any suggestions? Thanks!
Take a look at ZOHO (www.zoho.com). They have a loosely integrated suite of applications with built in communication. With their more enterprise level subscriptions, you get to customize and create what you find lacking in the base app.
I've been using them in my new business and very happy with them.
Answered 8 years ago
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