We have receive glowing reviews of our products via email. It's great to receive them, but we already know our products are top notch. How do we get our customers to post their reviews in relevant discussion forums?
Make it effortless for your customers to do so. Survey them via email and once they have given you a positive review (use NPS to make it simple through radio buttons) push them to a landing page where they can share their message on the discussion forums you wish to profile their review.