What are some features or areas of improvement that CRM systems and other sales tools could do to help sales reps close deals, find better leads etc? What are features sales reps would love to have in a sales tool / app to help them do their job and close deals faster?
One of the most important things to have in mind is that every step in the process of entering data into the CRM should help the sales rep to advance in his sales process. To many CRMs are emphasizing on data for management and reporting on stuff that doesn't help the sale forward.
Answered 8 years ago