Questions

I've been brooding over this idea for quite some time. A while ago, I was considering getting into the domestic staffing business. At some point, it struck me how hotels have exactly all the resources to essentially be domestic staff providers themselves, especially the bigger ones. Their cleaners could be dispatched to nearby homes to do cleaning. If the hotel has a restaurant, they could also provide meal service or private chef service. Finally, some of those hotels are in prime business locations and would make for excellent day care locations (assuming the hotel can provide a room and hire qualified nannies). I understand that this is all pretty complex, and nowadays, the tendency is to outsource, which runs pretty much opposite to what I'm suggesting here. Also, I'm aware that this might require a major effort on the part of the hotel. But on the other hand, hospitality is very well known as a low margin business and there is a lot of competition. So, this would be intended as a new revenue source for hotels. What would I bring to the table? Providing both back-end software for hotels to manage these new tasks as well as a front-end for customers to book the services.

Overall, it's a sound idea to use spare resources (ie. staff) for commercial benefits - but the majority of hotel owners will definitely not be interested. Housekeeping is a considerable expense for hoteliers and most focus on maintaining or driving down the 'cost per room' for cleaning. For the potential profit involved (once split between workers and hotels) this would be a nightmare. Liability, staffing, booking, insurance, workers health and safety, just to begin with, would make this extremely hard. Not to mention, hotels have dynamic inventory shifts and resource needs change hourly, as the needed 'full check-out service' and 'daily clean' needs shift with occupancy.

However, we're looking for a great developer for a related project and want to discuss collaborating on something. Feel free to contact me via hoteliyo.com/contact . Cheers


Answered 9 years ago

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