Questions

Which is the 'best country'? Mmmmm that is difficult question to answer. One that is closer to your time zone would be good place to start. But more importantly I would assess your outsourcing options on the following criteria.

1. Do they have companies in your region that they have worked with before? If so can you get references?

2 Do they have local sales/account management?

3 I may have put this at no.3 but for me it is the most important. Do they have established project management processes? Ask them what software they use for project management, collaboration, code distribution, virtual communication etc. If they cant answer these questions and if you cant get access to them I wouldn't go anywhere near them.

4 How good is their written communication including the understanding of yours? Communication is important at the best of times but when you are outsourcing it is critical. Firstly it is important you have a comprehensive brief but then it is equally important that your outsource team can understand that brief. You should develop a test brief and see how they respond to it before engaging.

5 Price. Are they at least 3 x cheaper than what you can hire internally? If not hire and manage either local staff or contractors. If its not at least 3 x cheaper I dont believe you are saving any $ and only make the project more difficult.

6 Culture fit when it comes to meeting deadlines. This point is related to project management processes but I have found that in some cultures there is a tendency to agree to a deadline and guarantee they will deliver only to miss that deadline and worse still not communicate anything or feel that it is such a big issue. Probably the most frustrating part of outsourcing

Hope that helps. If you need any more assistance I'd be happy to discuss it further over the phone

Steve


Answered 10 years ago

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