Gregg SchockmanAirline / Travel Industry Subject Matter Expert
Bio

GREGG C. SCHOCKMAN (937) 750-0304 Gregg.Schockman@Outlook.com TRAVEL / AIRLINE PROFESSIONAL Highly motivated Travel Management Professional with experience within several sectors of the airline and travel industries. A welcome addition to any team, able to function in any role necessary to ensure customer satisfaction and organizational efficiency. Adept at quickly and successfully responding to ever-changing environments and situations, able to consistently achieve personal and organizational goals. GDS • Customer Service • Help-Desk • Gate Operations • Baggage Service • Electronic Ticketing • Air Cargo Employee Training • Corporate Travel Management • Schedule Change • Inventory • Airport Processing GDS • SABRE • AMADEUS • Worldspan • Teletype • Deltamatic • SHARES • Adobe Suite • Microsoft Office PROFESSIONAL EXPERIENCE Sabre Airline Solutions Dallas/Ft. Worth, TX 2012 Project Manager – Ticketing Solutions Delta Airlines Dayton, OH 2012 Ready Reserve Agent, Ticket Counter and Gates Sinclair Community College Dayton, OH 2008-2012 Adjunct Faculty/Instructor, Domestic Air 101 and Sabre RED Courses Frontier Airlines Dayton, OH 2005-2006 Customer Service and Station Agent Sabre Holdings Dallas/Ft. Worth, TX 1990-1999 Multi-host Help Desk Analyst, Curriculum Designer and Instructor, Systems Analyst American Airlines OK, OH, TX 1985-1990 Sabre Travel Agency Specialist Ground Passenger Services Instructor – Airport, Travel Agency, Air Cargo, Aircraft Weight and Balance Midstate Airlines Dayton, OH 1984-1985 Customer Service and Operations Agent Carlson Wagon-lit Travel Dayton, OH 1983-1984 Vacation and Commercial Travel Counselor ADDITIONAL PROFESSIONAL EXPERIENCE St. Henry Catholic Church Dayton, OH 2002-2012 Director of Music and Worship, Pianist, Organist St. Michael Catholic Church Bedford, TX 1997-2000 Director of Music and Worship EDUCATION Candidate for IATA Certificate in Air Transportation March 2013 Certificate in Travel Studies Carlson Wagon-Lit Travel Academy Dayton, OH Aviation Administration Coursework Sinclair Community College Dayton, OH Professional Training Air Transport World Webinars



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I would seek out the advice of a professional flight attendant, perhaps several that fly domestic and international routings. I would think their feedback and stories would be invaluable.


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