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ArticleKim Malone Scott Explains How to Give Feedback

Kim Malone Scott Explains How to Give Feedback

Kim Malone Scott pulls from her years of experience with such notable companies as Apple, Google, Twitter and Dropbox to enlighten us with her unique take on successful management of a team.

If you have the time, check out the video below to hear her great anecdotes firsthand. But if you can’t watch it now, read our summary to learn how to deliver great feedback that will help your employees grow and improve.

It can be tempting to think there’s a proven formula for giving feedback, but Kim asserts that no such formula exists. However she’s of the mind that there are two absolutes.

First, authenticity is paramount. The popular “feedback sandwich” often backfires because you’re actually focused on the negative, so the feedback recipient can ...


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